Lone Star Bounce will deliver, set up, and take down the equipment at no extra charge. Set up and take down usually takes about 30 minutes. The best place for set up would be a flat grassy area, they can also be set up on concrete driveways, parking lots, etc. Please allow plenty of room, and ensure that the area for set up is clear of sharp objects, toys, twigs, rocks, and clean up dog piles, please. If there are any tree branches or objects to close, could damage inflatable. Be sure to turn off all sprinklers, and let us know of any underground hazards such as gas lines, The inflatable set up area must be within 75 feet of a G.F.C.I outlet we will provide an extension cord up to that distance, if not generator must be used. All Bounce Houses or Waterslides will be secured with stakes or sand bags.
Renter’s Responsibilities – A responsible adult (18 and above) must be assigned to supervise the children during use. The adult must know all the safety rules and enforce these rules. The renter is responsible not only for the safety of the children, but also all rented equipment.
Damages – Renter is responsible for all damages to unit and cleaning charges ($50) due to misuse ( food, drinks, gum, rocks, etc ). Renter will be charged $1000 if any silly string is found on the unit. Silly string causes irreversible damage to any inflatable.
Weather – Lone Star Bounce reserves the right to cancel a reservation due to heavy rain or high winds ( 15 – 20 mph ) sustained, and temperatures that reach below 40 degrees F. If the weather becomes bad once inflatable has already been set up evacuate the unit and deflate it by turning off blower switch. Once the weather returns to normal re-inflate unit and dry off inside before use.
Rental Hours – Rental rates are for 6 hours of party time. If you do not require for that long we can arrange earlier pick up. Additional hours may be purchased at a rate of $10 per hour.
Cancellation Policy – Need to Cancel? No problem! Just give us a call, we do not charge a cancellation fee but please note that the deposit that was paid is non-refundable but can be used within 1 year of the event date the unit was booked & can be used at any time within that 1 year. Lone Star Bounce will refund deposits if we decide to cancel due to bad weather.
Refund Policy – If customer agrees to keep unit per rental agreement and it begins to rain or storm after unit has been delivered and set up there will be NO refunds, or rain checks. If we decide to come early for pick up due to Inclement weather there will also be NO refund.
Availability – This is made on a first serve basis. Call today! 469-667-8876.
Delivery Times – 8am – 2pm. If you need a time outside of delivery window Lone Star Bounce will do our best to work a time out. I ask that the adult being placed as supervisor be present when unit arrives at party or event.
Pick Up Times – 2pm – 8pm. The customer is responsible for equipment until picked up, never leave equipment unattended at any time.
Payment & Deposit –Deposit amount is $50 per item which is non-refundable unless we (Lone Star Bounce) choose to cancel due to weather. You can pay your deposit using your debit or credit card when you call or message to place order. Your balance can be paid in cash, or we can charge the balance prior to your event when we confirm your order.
Contracts – The Contract & Safety Rules must be signed by renter after set up is complete.
Generators – Available to rent for $75 for time of scheduled event includes fuel (Only with inflatable rentals)
Attendants – Inflatable attendants available for your event at $25 per attendant per hour.
Insurance & State Inspection – Lone Star Bounce is Insured & State Inspected as required by State Law.
Service Area – FREE DELIVERY: Farmersville, Copeville, Lavon, Wylie, Princeton, Nevada*. If outside these city’s there will be an additional delivery fee.
Parks – There will be an additional $50 charge for set ups at public parks, and must require a generator rental as well.
Set up Area – We can set up inflatables on grass, pavement, indoor gyms, etc. Surfaces that require sandbags to be used instead of stakes will require additional charge. There will be a $5 charge per sandbag that is required. We do not set up on dirt, sand, gravel, or anything that can cause damage to inflatable or be an unsafe set up.